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Whether you want to share your experience, or need support for one of our programs, we're here to help. Maybe we've already answered your question in our FAQ section. If not, contact information and options for our many programs are available below.
Franchising FAQs

Joining the SUBWAY® team gives you the great opportunity to own your own business, but not just any business, a proven business with a low investment, simple operations, flexible floor plans, national and local support, national and regional advertising, a two week training program, ongoing learning for our owners and their staff, store development assistance, design support; lease negotiations, construction guidance and much, much more.

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The initial franchise fee ranges from $10,000 - $15,000* (US dollars) depending on your country.

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SUBWAY® Franchisees pay 12.5% every week (gross sales minus the sales tax); 8% goes toward the franchise royalties and 4.5% goes towards advertising.

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In addition to the initial franchise fee, each location is different and the initial investment varies depending on restaurant size, build out costs, location, etc. For a better idea of the capital requirements, click here.

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Our employees, salespeople, or Development Agents are not permitted to furnish any oral or written information concerning actual or potential sales. Actual results vary from restaurant to restaurant and we cannot estimate the results of any particular franchise. We encourage you to call SUBWAY® restaurant's large number of multi-unit owners to learn first hand why they decided to acquire additional franchises.

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A Development Agent is a local, on-site representative of the SUBWAY® concept. Your DA will be your primary contact in your local area and will be able to provide local support not only throughout the application process but continued support as you operate your restaurant.

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Absolutely! Training classes are held throughout the year. We have training centers located all around the world, with the main training center located in Milford, CT. You will be assigned to a training center based on your location and language preference.

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Your local Development office will direct you to take a two part test, focusing on English and Math, which takes approximately one hour to complete. All newcomers to the SUBWAY® system are required to complete the test.

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We will provide detailed blueprints from our Store Design team as well as recommended contractors that other owners in the area have used. Nevertheless, you are responsible for hiring a contractor to build your location.

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No. All leases are corporately held and you will receive a sublease. For more information about Subway Real Estate LLC., click here.

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We require all franchisees to order food from an approved food distributor. This ensures that all SUBWAY® restaurants have the best quality food while allowing maximum savings. SUBWAY® has an Independent Purchasing Cooperative (IPC). IPC is a franchisee-owned and operated purchasing cooperative that negotiates the lowest costs for goods and services while maintaining quality, standards and ensuring the best value for SUBWAY® franchisees.

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A Non-Traditional Location is any location that is attached to, located within, or located on the property of an existing business or facility. Most, or sometimes all, of its customers are pulled from the host location’s existing customer base. These locations can be semi-captive or captive. Some examples include locations within airports, convenience stores, hospitals or colleges and universities. To learn more, click here.

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