How Subway is Addressing Coronavirus and
Your Safety in Our Restaurants

We know that Coronavirus is a concern for many people in our region and around the globe, including valued guests like you, and I want to personally reach out to let you know what Subway® restaurants is doing to help combat the spread of the virus.

We are closely monitoring and following the guidance of the Centers for Disease Control (CDC) and World Health Organization (WHO), to ensure we and Subway® Franchise Owners are doing our part to keep you, Sandwich Artists™, and our communities safe.

We’re also:

• Increasing frequency of cleaning and sanitizing restaurants, especially most-touched surfaces like door handles, credit card readers, dining areas, and restrooms, so that it’s done every hour.
• Temporarily removing dine-in sandwich baskets and serving trays, and amending our beverage refill policy to offer you a new cup with each refill.
• Reinforcing our existing health and food safety protocols with restaurant teams, such as frequent and proper hand washing, glove use, and ensuring employees who are ill stay home and seek medical attention.
• Making it easier to have a more touchless experience through through delivery with our partners Swiggy and Zomato.

We are prepared for any service changes to local Subway restaurants should they be required by the CDC, WHO and regional public health department officials. We will continue to proactively monitor, evaluate and respond to the impact of the virus, and update you on how we are making swift changes with your safety and needs in mind.

Sincerely,

John Chidsey

CEO, Subway® Restaurants