How can we help?


Whether you want to share your experience, or need support for one of our programs, we're here to help. Maybe we've already answered your question in our FAQ section. If not, contact information and options for our many programs are available below.
General FAQs

In 1965, Subway® Restaurants was founded by 17 year-old high school graduate Fred DeLuca, along with family friend Dr. Peter Buck. The first restaurant opened in Bridgeport, Connecticut, USA in 1965 and was called Pete’s Super Submarines. The first franchised Subway® unit opened in Wallingford, Connecticut.

Top of page

The company headquarters is located in Shelton, Connecticut, with additional regional and country offices, employing about 1,000 people in total. Worldwide, its franchisees provide more than 300,000 jobs in the communities where they are located.

Top of page

No, Subway IP Inc. is a privately held company and is not traded on any stock exchange. Each franchise is individually owned and operated.

Top of page

Our goal is to be ranked the number one Quick Service Restaurant (QSR) worldwide while maintaining the great-tasting freshness of our products that is our trademark.

Top of page

Yes- we’d love to have you join the Subway Team! Currently, there are more than 43,000 SUBWAY® franchises in 110 countries and territories worldwide. A SUBWAY® franchise gives entrepreneurs an opportunity to provide a known product from an established brand with a proven operating system already in place. The Own a Franchise section has information on how to open your own SUBWAY® store. For a daily franchise count update, visit the home page at Subway.com

Top of page

Ranking at the top of the favorites list are the Italian B.M.T®, Tuna, and the Subway Club®. Fresh Toasted favorites include Meatball Marinara,and our Subway Melt® subs.

Our sandwiches are so popular, the SUBWAY® brand serves nearly 2,800 sandwiches and salads every minute! In fact, all of the sandwiches made by SUBWAY® restaurants in a year, placed end to end, would wrap around the Earth over six times. That’s a lot of sandwiches!

Top of page

Yes! Your friendly sandwich artist will make your freshly made sandwich however you want it. In fact, there are over 2 million sandwich varieties available from our menu choices, so you can have your Subway® sandwich with any combination of ingredients we offer. Consider those varieties as 2 million delicious sandwiches—all with your name on them.

Top of page

All Subway® restaurants follow our “Gold Standard” policies regarding prepared food and produce manufacturing and inspection specifications. All franchises are provided with information on proper food handling procedures in order to properly train their crew members.

Food is prepared fresh daily and temperatures are monitored regularly. Gloves are required to be worn during all food handling procedures.

Top of page

Although the Subway® brand maintains the same menu worldwide, menus do change in order to accommodate the different dietary needs of consumers and adapts where appropriate. For instance, in India, where the population is largely Hindu and does not eat beef, or Muslim and does not eat pork, these ingredients are substituted with chicken, lamb, or turkey. And because Subway® sandwiches are fresh and made to order, customers can add or eliminate ingredients based on their own dietary needs.

Top of page
Top